UPDATES AND CLOSURES

A Message to our Valued Guests:

To ensure that we are doing our part to protect our team and our guests and encourage physical distancing, we are taking the following measures. In compliance with the Niagara Falls bylaw, masks must be worn in all public spaces.

The following Embassy Suites Niagara Falls Amenities & Services OPEN & Available:

• The Keg Steakhouse & Bar www.FallsviewRestaurant.com
  • Outdoor Patio
  • Take-out Only
  • Online Ordering
  • Dining room open with limited capacity
• TGIFriday's Restaurant www.TGIFNiagara.com
  • Outdoor Patio
  • Take-out Only
  • Dining room open with limited capacity
• Starbucks
• Gift Shop
• Souvenir Shop

Pool is currently closed.

The following Embassy Suites Niagara Falls Amenities & Services Closed:

• Fitness Centre
• Breakfast
• Business Centre
• Evening Manager's Reception
• Valet Parking
• Spa

Our Updated Cancellation Policy includes the following:

For reservations made prior to March 12, 2020 – when our new, more flexible reservation policy went into effect: You may now change or cancel any future reservation, without penalty, if you do so at least 24 hours before your scheduled arrival date. This includes reservations described as "non-cancellable" or Advance Purchase.

Embassy Suites by HIlton Niagara Falls Fallsview DUTY OF CARE POLICY

The safety of our guests and staff is our number one priority.

We continue our commitment:

• Safety barriers
• Social distancing precautions
• Elevator safety ambassador
• Thorough surface cleaning
• Hand sanitize stations
• Housekeeping cleaning measures

We have always taken great pride in maintaining the highest standards of cleanliness and maintenance. We look forward to welcoming you and will continue to ensure your visit with us is as pleasant as it is safe at the Embassy Suites by Hilton Niagara Falls Fallsview Hotel.

Stay Safe. Stay Healthy.